Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
In Windows 2000, disk quotas are being consumed for deleted files.
Answer
Currently Undelete does not have a provision for the disk quotaing functionality offered in Windows 2000, but you can have the local Administrator account take ownership of the deleted files. Follow these steps to change the owner of all folders and files in the Recovery Bin. 1. Open Windows Explorer: click Start, point to Programs, point to Accessories, and then click Windows Explorer. 2. Navigate to the Recovery Bin on C:. (If you use a common Recovery Bin, navigate to it instead.) 3. Right-click C:\Recovery Bin 4. Click Properties 5. Click the Security tab 6. Click the Advanced button at the lower left 7. Click the Owner tab 8. In the Name box, select the local Administrators 9. Check the "Replace owner on subcontainers and objects" box 10. Click Apply 11. Repeat 2-10 for each drive which has a Recovery Bin Files deleted after you do this will still have their original ownerships, so you will have to repeat these steps periodically.

Question

In Windows 2000, disk quotas are being consumed for deleted files.

Answer

Currently Undelete does not have a provision for the disk quotaing functionality offered in Windows 2000, but you can have the local Administrator account take ownership of the deleted files. Follow these steps to change the owner of all folders and files in the Recovery Bin.

1. Open Windows Explorer: click Start, point to Programs, point to Accessories, and then click Windows Explorer.
2. Navigate to the Recovery Bin on C:. (If you use a common Recovery Bin, navigate to it instead.)
3. Right-click C:\Recovery Bin
4. Click Properties
5. Click the Security tab
6. Click the Advanced button at the lower left
7. Click the Owner tab
8. In the Name box, select the local Administrators
9. Check the "Replace owner on subcontainers and objects" box
10. Click Apply
11. Repeat 2-10 for each drive which has a Recovery Bin

Files deleted after you do this will still have their original ownerships, so you will have to repeat these steps periodically.

<<Back