Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
Performing an Administrative Installation
Answer
Undelete can be installed via various tools and procedures besides the PushInstallT feature in Undelete Server Edition. The complete Undelete installation package is contained in a single Setup.exe file that can be sent to remote machines and executed. NOTE: There are two separate Setup.exe files used during the typical Undelete installation. The first Setup.exe file, about 500 KB in size, is the DemoShield application, which provides a menu of installation options and other information. This file is at the root level of the Undelete CD-ROM. In the case of the downloaded version of the Undelete installation package, the DemoShield Setup.exe file is in the top-level folder in the temporary location you specified when you ran the self-extracting executable file you downloaded. The second Setup.exe file, ranging between 6 and 12 MB in size, is the actual Undelete installation program. It is located in the \Undelete folder on the Undelete CD-ROM. If you downloaded your Undelete package, this Setup.exe file is in either the \Undelete Setup Files\UndeleteServer or \Undelete Setup Files\UndeleteProfessional folder in the temporary location you specified when you ran the self-extracting executable file you downloaded. It is the second, 6 to 12 MB Undelete Setup.exe file, that applies to this document. The information presented below does not apply to the 500 KB DemoShield Setup.exe file. The following qualifiers are available for administrative installation with the Undelete Setup.exe file: /a Administrative installation-The /a switch causes Setup.exe to perform an administrative installation. An administrative installation copies (and uncompresses) all the Undelete files to a directory specified by you, but it does not create shortcuts or fully register Undelete for use. This "exposes" the .msi file and is useful when applying a transform to modify a base MSI package. (See the Microsoft® Windows® Installer documentation for more information about applying a transform.) /s Silent installation-The /s switch causes Setup.exe to install Undelete without displaying any information on the target machine. Note that the /s switch must be used together with the /qn switch described in the MSIEXE Arguments section below. /j Advertise mode-The /j switch causes Setup.exe to perform an advertised installation. An advertised installation creates shortcuts, registers COM servers, and registers file types, but does not install the Diskeeper files until you (or a user) invokes one of these "entry points". /x Uninstall mode-The /x switch causes Setup.exe to uninstall a previously installed version of Undelete. Command Line Installation Arguments You can pass arguments (or switches) via command line or batch procedure to the various components that perform the Undelete installation. The Microsoft Windows Installer executable, MSIEXEC.exe, accepts qualifiers from the command line. MSIEXEC Arguments The MSIEXEC Windows Installer executable accepts a number of arguments in the command line. Here are two that are useful with Undelete. Refer to the Windows Installer documentation on the Microsoft website for more information about Windows Installer arguments. /v The /v switch passes arguments to the MSIEXEC installation executable. The /v argument is used to pass Windows Installer command line switches and values of public properties through to MSIEXEC.exe. /qn The /qn switch causes MSIEXEC to run silently, with no information displayed on the target computer. The Windows Installer also has a number of other "properties" that can be controlled from the command line. Of particular relevance to Undelete is the REBOOT property. Undelete installations typically require a system restart to complete the installation, but there may be cases where you would prefer to restart the system at a later time. In these instances, use this switch: REBOOT=\"ReallySuppress\" This argument passes values for the Windows Installer REBOOT property to not allow an automatic reboot even if Windows Installer wants to schedule a reboot. Passing Information to the Installation Here is an example of an installation command line, using several Windows Installer arguments. This command line will simply install Undelete in silent mode, with no user prompts: Setup.exe /s /v"/qn " Note that /s makes Setup.exe run silently, /v says pass all the subsequent information to MSIEXEC.exe, and /qn causes MSIEXEC to run silently.

Question

Performing an Administrative Installation

Answer

Undelete can be installed via various tools and procedures besides the PushInstallT feature in Undelete Server Edition.

The complete Undelete installation package is contained in a single Setup.exe file that can be sent to remote machines and executed.

NOTE: There are two separate Setup.exe files used during the typical Undelete installation. The first Setup.exe file, about 500 KB in size, is the DemoShield application, which provides a menu of installation options and other information. This file is at the root level of the Undelete CD-ROM. In the case of the downloaded version of the Undelete installation package, the DemoShield Setup.exe file is in the top-level folder in the temporary location you specified when you ran the self-extracting executable file you downloaded.
The second Setup.exe file, ranging between 6 and 12 MB in size, is the actual Undelete installation program. It is located in the \Undelete folder on the Undelete CD-ROM. If you downloaded your Undelete package, this Setup.exe file is in either the \Undelete Setup Files\UndeleteServer or \Undelete Setup Files\UndeleteProfessional folder in the temporary location you specified when you ran the self-extracting executable file you downloaded. It is the second, 6 to 12 MB Undelete Setup.exe file, that applies to this document. The information presented below does not apply to the 500 KB DemoShield Setup.exe file. The following qualifiers are available for administrative installation with the Undelete Setup.exe file: /a

Administrative installation-The /a switch causes Setup.exe to perform an administrative installation. An administrative installation copies (and uncompresses) all the Undelete files to a directory specified by you, but it does not create shortcuts or fully register Undelete for use. This "exposes" the .msi file and is useful when applying a transform to modify a base MSI package. (See the Microsoft® Windows® Installer documentation for more information about applying a transform.)
/s
Silent installation-The /s switch causes Setup.exe to install Undelete without displaying any information on the target machine. Note that the /s switch must be used together with the /qn switch described in the MSIEXE Arguments section below.
/j
Advertise mode-The /j switch causes Setup.exe to perform an advertised installation. An advertised installation creates shortcuts, registers COM servers, and registers file types, but does not install the Diskeeper files until you (or a user) invokes one of these "entry points".
/x
Uninstall mode-The /x switch causes Setup.exe to uninstall a previously installed version of Undelete.

Command Line Installation Arguments

You can pass arguments (or switches) via command line or batch procedure to the various components that perform the Undelete installation.

The Microsoft Windows Installer executable, MSIEXEC.exe, accepts qualifiers from the command line.

MSIEXEC Arguments

The MSIEXEC Windows Installer executable accepts a number of arguments in the command line. Here are two that are useful with Undelete. Refer to the Windows Installer documentation on the Microsoft website for more information about Windows Installer arguments.
/v
The /v switch passes arguments to the MSIEXEC installation executable. The /v argument is used to pass Windows Installer command line switches and values of public properties through to MSIEXEC.exe.
/qn
The /qn switch causes MSIEXEC to run silently, with no information displayed on the target computer. The Windows Installer also has a number of other "properties" that can be controlled from the command line. Of particular relevance to Undelete is the REBOOT property. Undelete installations typically require a system restart to complete the installation, but there may be cases where you would prefer to restart the system at a later time. In these instances, use this switch:
REBOOT=\"ReallySuppress\"
This argument passes values for the Windows Installer REBOOT property to not allow an automatic reboot even if Windows Installer wants to schedule a reboot.

Passing Information to the Installation
Here is an example of an installation command line, using several Windows Installer arguments. This command line will simply install Undelete in silent mode, with no user prompts:
Setup.exe /s /v"/qn "
Note that /s makes Setup.exe run silently, /v says pass all the subsequent information to MSIEXEC.exe, and /qn causes MSIEXEC to run silently.

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