Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
Undelete 2.0 has known compatibility issues with this version of Windows. For an update that is compatible with this version of Windows, contact Diskeeper Corporation.
Answer

Undelete 2.1 build 64 is fully compatible with Windows XP; the error is triggered by incorrect data in the installation procedure. Ignore the warning and to continue the install. V2.1 build 64 Workstation does install and run on XP; the warning message is incorrect.

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