Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
After I uninstall Undelete my Recycle Bin no longer captures files that I have deleted. What did Undelete do?
Answer

We advise that you right click on the Recycle Bin on your desktop to see if the check box to disable the Recycle Bin has been selected. If you find it is set, the default Windows Recycle Bin has been set to not capture files that are deleted from the system. Clearing this check box will restore normal Recycle Bin functionality.

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