Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
Is Undelete supported on a NAS device?
Answer
Undelete 4.0 Server can be installed and run on a server appliance running Windows remotely via Terminal Services or locally through the use of a directly connected monitor/keyboard/mouse if the hardware supports that. Undelete can then be administered the same way, or by connecting to it from Undelete Server running on another box. Undelete will show mapped shares the same on a server appliance running Windows as on any other server.

Question

Is Undelete supported on a NAS device?

Answer

Undelete 4.0 Server can be installed and run on a server appliance running Windows remotely via Terminal Services or locally through the use of a directly connected monitor/keyboard/mouse if the hardware supports that. Undelete can then be administered the same way, or by connecting to it from Undelete Server running on another box.

Undelete will show mapped shares the same on a server appliance running Windows as on any other server.

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