Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
How is the Undelete Recovery Bin prevented from using up my entire partition?
Answer
The Recovery Bin Properties option allocates a default maximum size for the Recovery Bin to be 20% of the total disk space. You can adjust this maximum by selecting the appropriate disk volume tab within the Recovery Bin Properties dialog box. When a file deletion causes the Recovery Bin to fill to 100% of its maximum size, just enough files will be purged from the Recovery Bin to make room for the new file. Files are purged from the Recovery Bin on a first-in, first-out basis. The files that have been in the Recovery Bin for the longest time will be the first files purged from it. Note that you can also purge files from the Recovery Bin based on how long the files have been in the Recovery Bin. You can specify how many days files should be left in the Recovery Bin before being purged. This "date-based" purge feature is available from the individual drive tabs and the Common Bin tab. As an option, date-based purging can be used together with the Auto Purge function.

Question

How is the Undelete Recovery Bin prevented from using up my entire partition?

Answer

The Recovery Bin Properties option allocates a default maximum size for the Recovery Bin to be 20% of the total disk space. You can adjust this maximum by selecting the appropriate disk volume tab within the Recovery Bin Properties dialog box. When a file deletion causes the Recovery Bin to fill to 100% of its maximum size, just enough files will be purged from the Recovery Bin to make room for the new file. Files are purged from the Recovery Bin on a first-in, first-out basis. The files that have been in the Recovery Bin for the longest time will be the first files purged from it.

Note that you can also purge files from the Recovery Bin based on how long the files have been in the Recovery Bin. You can specify how many days files should be left in the Recovery Bin before being purged. This "date-based" purge feature is available from the individual drive tabs and the Common Bin tab. As an option, date-based purging can be used together with the Auto Purge function.

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