Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
I would like to exclude an entire disk volume from Undelete so that files deleted from that partition are not captured by the Recovery Bin. How do I do that?
Answer
To exclude a complete disk volume, do these steps: 1. Within the Properties dialog box of the Recovery Bin menu, select Enable Recovery Bin individually on each drive. 2. Using the tabs, select the drive you wish to exclude from Recovery Bin processing. 3. Clear the Enable Recovery Bin on this drive check box. This will exclude the entire drive. Note: You cannot use this solution if you have the One Recovery Bin location for all drives radio button selected.

Question

I would like to exclude an entire disk volume from Undelete so that files deleted from that partition are not captured by the Recovery Bin. How do I do that?

Answer

To exclude a complete disk volume, do these steps:

1. Within the Properties dialog box of the Recovery Bin menu, select Enable Recovery Bin individually on each drive.

2. Using the tabs, select the drive you wish to exclude from Recovery Bin processing.

3. Clear the Enable Recovery Bin on this drive check box.

This will exclude the entire drive. Note: You cannot use this solution if you have the One Recovery Bin location for all drives radio button selected.

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