Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can't find the answer you're looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Undelete Interface
 Answers
Error " You do not have the necessary privileges to delete file".
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Error "Invalid drive to process" when using Emergency Undelete or Undelete from Disk feature within Undelete.
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Unable to restore deleted files that have been deleted prior to installing Undelete or Emergency Undelete.
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Can not see all drives (NTFS) or partitions within the Undelete Interface
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Some files not showing up in the bin.
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Undelete is placing files deleted from NTFS partitions into the InProgress directory and they are not visible in the Undelete GUI.
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