Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can't find the answer you're looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

System Issues/Problems
 Answers
When using the Windows XP CD Burner, any files marked for copying are copied into another location and then Windows gives an error code that the files are 0kb length files. Then the file in the original location is deleted and put into the recovery bin.
Use this button to retrieve the answer to your question.
Error when deleting files from remote My Documents folders after Undelete Server has been installed on the server.
Use this button to retrieve the answer to your question.
In Windows 2000, disk quotas are being consumed for deleted files.
Use this button to retrieve the answer to your question.
Undelete has changed the IRPStackSize on a Windows 2000 or XP system.
Use this button to retrieve the answer to your question.