Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.
Diskeeper | Sitekeeper | Undelete
Question |
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| It appears that the Performance data being displayed in Diskeeper is inaccurate. |
Answer |
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By default, Diskeeper uses pre-determined disk performance values when calculating your performance loss due to fragmentation. To get a more accurate picture of the performance of your disks, Diskeeper can perform a performance data scan of all your hard drives. Use the Set performance data options option in the Change your settings menu to enable or disable the scanning your disk drives to gather disk performance data. Diskeeper uses the data gathered during the performance data scan to measure the performance of each of your disk drives. It uses this information to determine how much performance you are losing due to fragmentation, and shows the results in the Performance pane when you run an analysis or defragmentation. Allowing this scan to take place improves the accuracy of the performance data displayed by Diskeeper after the analysis or defragmentation of a disk. When this option is disabled, Diskeeper uses default disk performance values when calculating your performance loss due to fragmentation. This performance scan may take several minutes to complete and may temporarily slow down your computer, but only while the scan is running.
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