Frequently Asked Questions
Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can't find the answer you're looking for, you can submit a tech support question here.
Diskeeper | Sitekeeper | Undelete
General questions/ Customer Services |
Answers |
|---|---|
| Where can I get a new download for Diskeeper 2007? |  |
| What is your Upgrade policy? | |
| Am I entitled to a free upgrade for Diskeeper 2007? | |
| When will Diskeeper 2007 be available in French and German? | |
| I have tried to unsubscribe from your mailing list several times but I still receive your emails. Please remove me from all of your mailing lists. | |
| What is my product guarantee? | |
| Can I access a file Diskeeper is defragmenting? | |
| Can I defragment Exchange and SQL Server database files? | |
| Why does Diskeeper pause during a defragmentation? | |
| The welcome (Orientation) screen does not go away? | |
| What does Diskeeper do when it encounters a bad cluster on a partition? | |
| On my new system, Diskeeper says I have a negative figure available for defragmentation and half of my NTFS partition shows the green and white stripes representing reserved system space. What's up? | |
| Do I really need Diskeeper on all of my systems? | |
| Will Diskeeper enhance the performance of my disk array (SAN, RAID, stripe set, etc.)? | |
| What is a good round figure for the amount of free space that I should maintain on a partition? | |
| What are the defragmentation methods for Diskeeper 10? | |