Frequently Asked Questions
Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can't find the answer you're looking for, you can submit a tech support question here.
Diskeeper | Sitekeeper | Undelete
Installation errors |
Answers |
|---|---|
| I need a licence key, the software is installing as trialware, what should I do? |  |
| I am unable to retrieve my licence data, how can I correct this? | |
| Performing an administrative install for deployment of the MSI and other various reasons. How should I do this? | |
| Diskeeper Administrator and Push Installer fails to respond when enumerating\expanding machines on the network tree. What should I do? | |
| My Diskeeper 2007 admin is having configuration or setup issues, what can I do? | |
| Using Diskeeper Administrator Edition, Push Install displays an error message saying incorrect file was chosen when attempting to deploy Diskeeper across the network. What should I do? | |
| Diskeeper Installation produces the following message, "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternative path to a folder containing the installation package 'DiskeeperWorkstation.msi' in the box below." What should I do? | |
| Expiration message keeps coming up even after I purchase and complete a full installation. What should I do? | |