Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
The values entered is not within the Minimum or Maximum value. Feature will not accept values entered into the properties for MFT change.
Answer
Please Note: Before making any changes to your MFT, we recommend you performing a complete system backup. We have found that using a comma within the number field on the MFT change, will cause the values not to be accepted. Make sure the value that you are entering is mathematically correct and contains no commas ( , ) . Example: Current MFT Size: 33,744 file records (33MB) Percent used: 51% Allowable Minimum value recommended is: 33,745 - the Allowable Maximum value recommended is: 2,048,279 Any value between the above values would be accepted. Example of entering this into the fields would be : 90519 (remember to not use commas). Make sure that when you do this for multiple values you have each value entered correctly.

Question

The values entered is not within the Minimum or Maximum value. Feature will not accept values entered into the properties for MFT change.

Answer

Please Note: Before making any changes to your MFT, we recommend you performing a complete system backup.

We have found that using a comma within the number field on the MFT change, will cause the values not to be accepted. Make sure the value that you are entering is mathematically correct and contains no commas ( , ) .

Example: Current MFT Size: 33,744 file records (33MB) Percent used: 51%

Allowable Minimum value recommended is: 33,745 - the Allowable Maximum value recommended is: 2,048,279

Any value between the above values would be accepted. Example of entering this into the fields would be : 90519 (remember to not use commas). Make sure that when you do this for multiple values you have each value entered correctly.

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