Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
I/O Smart Errors Filling up the Event Log.
Answer

It has been found that errors show up in the event log when you run I/O Smart on Dynamic Disk Drives. To correct this matter, run 'Check for Updates' from within the product and make sure that you have build 9.0.524 installed. If you can not get this build as mentioned above, click the This didn't help button below to send an email to our support team.

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