Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can’t find the answer you’re looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Question
Defragmenting Exchange and SQL Server database files.
Answer
Diskeeper is able to defragment Exchange and SQL database files. However, there are times when certain files are locked in such a way that Diskeeper is denied access to them.If this should happen with your database files, you can either try again later, or you can shut down the Exchange or SQL Server services and defragment.

Question

Defragmenting Exchange and SQL Server database files.

Answer

Diskeeper is able to defragment Exchange and SQL database files. However, there are times when certain files are locked in such a way that Diskeeper is denied access to them.If this should happen with your database files, you can either try again later, or you can shut down the Exchange or SQL Server services and defragment.

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