Frequently Asked Questions

Chances are, others have the same questions that you do. Therefore, we have taken the common questions for Diskeeper, Sitekeeper and Undelete and provided the answers (and the questions) below in our Frequently Asked Questions section. Simply select the product below that you have questions about. If you can't find the answer you're looking for, you can submit a tech support question here.

Diskeeper | Sitekeeper | Undelete

Scheduling
Answers
Network Schedule Feature- Diskeeper 7.0 Server fails to send the schedule.
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Diskeeper - "fail to create the intermediate control file". message when setting up a Set it and Forget it Schedule
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Diskeeper (versions 7.0 and 6.0) runs at an incorrect time or when a scheule was not set to run.
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Using Set it and Forget It scheduler or Boot Time Defragmentation, error message - Diskeeper - "fail to create the intermediate control file" appears.
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It appears that the schedules are not functioning properly, sometimes running when they shouldn't and sometimes not running at all.

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Diskeeper runs at an incorrect time or when a schedule was not set to run.
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Creating a schedule in Diskeeper.
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